How does Valet VITA work?

Valet VITA is a service designed to save taxpayers time. Instead of waiting at a VITA site to meet with a tax preparer, taxpayers can use Valet VITA to have their documents scanned to be prepared within a few days. Taxpayers are then able to leave the VITA site, documents in hand, and go about their day. Once the return is complete, the taxpayers are called to return to the original intake site to pick up a hard copy of their return and sign the consent forms.  At select sites, taxpayers have the option of receiving their completed return via encrypted email. Most Valet VITA returns are processed in 5-7 business days.