Every year, hundreds of community members give their time and energy to help community members receive the biggest check many of them will receive all year: their tax refunds. Even if you've never even prepared your own taxes, we provide all of the training needed for you to be an asset to our team.
Even with no previous tax experience, you could join our VITA team and serve in a variety of roles...
Client Support Specialists support taxpayers through the intake process by responding to questions via live chat and email, contacting tax-certificated volunteers for complicated tax questions, and referring clients to external resources as needed.
Team Support Specialists help taxpayers to identify and obtain documents necessary for tax preparation and assist Tax Preparers by contacting clients for additional information/documents as needed.
Tax Preparers complete an IRS certification exam and learn our tax preparation software to serve taxpayers with free, efficient, accurate tax preparation.
Volunteers who have previous tax experience can fill in other roles, reviewing the work of tax preparers to ensure accuracy and completeness, mentoring new preparers and helping them grow their knowledge throughout the season, or even coordinating their own VITA team!
Your first step is to attend an orientation session.
Currently, all group orientations are held online via Zoom. If you'd like us to host a private volunteer orientation for your office, church, club, or organization contact Shea Julian.
Any questions, or prefer to do a one-on-one orientation?
Contact Shea Julian at [email protected]!