Volunteer Income Tax Assistance

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The Volunteer Income Tax Assistance (VITA) program through United Way of Tucson and Southern Arizona provides free, quality tax preparation from IRS-certified preparers to individuals and families earning up to $66,000 annually.

Our VITA program helps taxpayers access all tax credits for which they are eligible – including the Child Tax Credit (CTC), the Earned Income Tax Credit (EITC), and for eligible older adults, the Arizona Property Tax Credit.

VITA is a community initiative led by United Way of Tucson and Southern Arizona, in collaboration with Catholic Community Services and partners throughout Northern and Western Arizona. Together, and largely through a network of dedicated volunteers, this collaborative serves residents in nine of Arizona’s fifteen counties.

Over the past five years, VITA volunteers helped Arizonans complete over 82,000 tax returns and brought over $120 million dollars back to them and their local economies.

2021 Tax Season Information

No one should have to pay to file their taxes or receive their full tax refund. To serve more members of our community and ensure the safety of all taxpayers and volunteers, VITA is excited to announce a partnership with GetYourRefund.org for the 2021 tax year. We worked with GetYourRefund.org to replicate the VITA experience virtually: taxpayers will still receive one-on-one assistance from real, live IRS-certified tax preparers. This online system will also help us reach more people, process returns more efficiently, and ensure the health and safety of our volunteers and community. Learn more about the GetYourRefund.org process

In addition to the GetYourRefund.org virtual option, VITA will continue to offer in-person assistance at select locations and access to free Do-It-Yourself (DIY) self-preparation.


Questions about tax law changes for this year or looking for guidance? Check out our new Tax Season Resources page.


Taxpayers: Choose The Option That Works Best For You



Connect with our VITA tax preparers online.

Click 'Get Started,' and on the next page 'File taxes with help' to begin.

In-Person Assistance

Select sites remain open in 2021.

Drop off your materials with IRS-certified preparers at locations operated by Pio Decimo Center. Click above for more information.

DIY Self Prep Software

Do your taxes for free, yourself.

Online services exist for individuals who feel confident completing their taxes without assistance.

Additional Resources


Email [email protected] for more information.

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