Your Resource Guide: Government Shutdown

Have you been affected by the government shutdown?
We're working with our partners to help people in Southern Arizona find resources.
A handful of local utilities are offering bill relief or support. Customers are encouraged to contact them using their customer services numbers.

Tucson Electric Power: 520-623-7711
Southwest Gas: 1-877-860-6020
Trico Electric: 520-744-2944
Bank of America Client Assistance Program:    If you or someone you know has been affected by the government shutdown and is a Bank of America client, the Client Assistance Program is available for personalized financial assistance, tailored to your specific situation and needs. 

Call BOA at 844-219-0690 to speak to the Client Assistance team.

Also, due to the government shutdown, business tax ID number issuance is delayed so if businesses are looking to set up a new entity and need to open an account BOA has workarounds in place to assist the business. 

Contact your local Bank of America financial center or business banker for more information.
Wells Fargo:   Wells Fargo is offering relief to impacted customers and community members. Fee reversals and waivers are available to affected customers and, today, the company announced a donation of $250,000 to the United for U.S Coalition  announced  Friday by United Way Worldwide to support those in local communities who are also impacted.

The bank will work with customers whose income is disrupted as a result of the shutdown.

Customers should call the newly-established customer assistance line at 800-219-9739  to be connected with a team member who can assist based on their needs or visit any Wells Fargo branch for assistance.

Information is also available on the company’s website at the  government shutdown assistance  page.
Cody's Friends Charity is having an event next Saturday, Jan. 26th for those needing help feeding their pets. More information can be found HERE

Additionally, the following companies have joined the effort:

  • Nationwide will institute a grace period and delayed payments for standard personal lines; expedite requests for withdrawals and loans to disburse money quickly; waive certain fees; and extend due dates for insurance premium and loan payments. Customers should refer to the contact information on their policy or contact their agent for more information.

  • U.S. Bank is offering a new low-rate quick loan designed to help customers families impacted by the shutdown. Qualified federal government employees can apply for a $100-$6,000 low-rate, quick loan, or find out about mortgage relief options. Customers should call U.S. Bank’s designated federal government shutdown line at 877-760-6046.

  • Airbnb will pay hosts who are furloughed employees for an extra night (up to $110) for every three nights they rent out their house, apartment or room to travelers.

  • Sprint is encouraging customers struggling to pay bills because of the shutdown to call 888-211-4727 or go online at to talk with a customer care representative about short-term payment solutions to keep service uninterrupted.

  • Comcast urges federal workers to call 800-934-6489 to find a payment solution that works for them.
For referrals of where to turn when you find yourself in need - call 2-1-1 Info line or  click here  to be directed to their website.

United Way supports 2-1-1, a free and confidential service that helps people across North America find the local resources they need 24 hours a day, 7 days a week.

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